RailSmart platform
Customer information suite
Empowering passengers with real-time train information
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On-demand live train information
Successfully improve the customer experience by implementing advanced information solutions. Our solutions provide passengers with relevant, timely, and easily digestible information through various channels. Features such as dynamic route maps, real-time timetables, station information, departure boards, and train loading data ensure that passengers remain informed throughout their journey, minimising uncertainty and enhancing satisfaction.
Our dynamic route maps are designed to enhance the travel experience by providing visually appealing and customisable options.
These maps can display a variety of information, including live disruption updates, station details, accessibility guides, and a preview of upcoming engineering work. Optimised for mobile devices, the maps feature zoom capabilities for easy navigation. Additionally, if needed, the dynamic route map can also present alternative bus routes, ensuring that passengers have all the information they require for a smooth journey.
The system is designed to be user-friendly, ensuring that the setup process is straightforward and efficient. We assist in creating a recognisable map based on your existing route map, making it easier for customers to navigate. Additionally, the management and updating of the interactive map are streamlined through automated routines that interface with existing Network Rail and National Rail Enquiries systems. This automation minimises the workload for your staff, allowing the system to largely manage itself and reducing the need for manual updates.
Our innovative trainset system offers a solution for transforming the Network Rail CIF format into clear and visually appealing online timetables and departure information. These timetables are designed to be easily understood by passengers and can be customized in color to suit your branding. Additionally, they are accessible to screen readers, ensuring inclusivity. You have the option to create and publish the timetables yourself, or we can handle the creation and management of any updates on your behalf.
Transforming passenger information
A range of award winning technology to keep your passengers informed and up-to-date with live on-demand train and station information.
How digital transformation can shape the future of rail
Digital transformation is the only way to build a rail industry fit for the future. Unfortunately, where innovation is happening, it tends to be disconnected rather than integrated. What the industry needs now is joined-up systems which solve everyday operational challenges and provide the insight to make genuine, lasting improvements.
This eBook explores how digitalisation is enabling train operators to run a more efficient, safer and cost-effective railway.
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Experience and expertise
30+ years
developing leading passenger
transport solutions
- Market leader in driving efficiency for
passenger transport operators of all sizes - Software innovation driven by an in-depth
understanding of the passenger transport industry - Strong track record of quality delivery and
high customer satisfaction
