Live departure board and station information

With RailSmart LDB, rail operators can embed a live departures board directly into their website, offering passengers up-to-date information on departures, arrivals, delays, and platform numbers. The system even allows for the display of train layouts, highlighting key facilities like toilets and cycle storage, improving the travel experience.

Departure board features:

• Live departure and arrival information – display real-time updates for any station.
• Platform and delay details – provide platform numbers, cancellations, and delay notifications.
• Facility locations – show train layout details, including the location of toilets, bike storage, and more.

RailSmart SIP enables rail operators to present clear, easy-to-read station summaries and detailed information pages. These pages provide everything passengers need to know about a station, from parking availability and accessibility features to staffed hours and ticket machine locations. The system also offers a station plan to help passengers navigate unfamiliar locations with ease.

Station information features:

• At-a-glance station summary – display key station facilities like parking, cycle storage, step-free access, and more.
• Detailed station pages – provide in-depth station details, including staffed hours, ticket availability, Wi-Fi, baby changing facilities, and more.
• Station maps and plans – help passengers navigate stations with location maps and detailed facility plans.
• Search by station name – simple search functionality allows passengers to quickly find information on specific stations

RailSmart LDB & SIP helps rail operators keep passengers informed throughout their journey by providing real-time updates on train progress. Passengers can track their train’s journey in real time, check train loading levels, and see the location of important facilities on board.

Real-time passenger engagement features:

• Progress tracking – allow passengers to follow the progress of their train in real time.
• Train loading information – provide updates on train loading levels for better passenger planning.
• Service information – display details about onboard facilities and train carriage layouts.
• Notifications – real-time notifications to passengers about delays, cancellations, and important travel updates.

The system connects with the Network Rail Darwin and National Rail Enquiries Knowledgebase systems for automatic updates, keeping everything current.

The platform offers a seamless web integration, embed live departure boards and station information into your website with full branding control.

• Custom design options – customise the layout and appearance of your live departure board and station information to match your brand.
• Display flexibility – decide what information to display, from station facilities to train loading and progress updates