Driver App Engage

The app overcomes the limitations of traditional noticeboard systems by granting team members rapid access to their rotas and duties, empowering them with efficient time management capabilities.

Instant notifications serve as a proactive tool, swiftly communicating any adjustments to plans, enabling teams to adapt seamlessly to changing circumstances. By staying informed in real-time, team members can efficiently reorganise their tasks, minimise delays, and maintain service continuity, ultimately enhancing customer satisfaction. This proactive approach not only fosters a culture of flexibility and adaptability but also significantly reduces the potential for disruptions, ensuring smooth operations and maximising productivity.

The app empowers drivers by allowing them to effortlessly request holidays or duty changes, organise shift swaps, and volunteer for overtime. This not only enhances flexibility and work-life balance for employees but also streamlines administrative processes for the business, ensuring optimal staffing levels and operational efficiency.

The app facilitates enhanced communication and involving drivers in the allocation of their work, which not only cultivates heightened morale and job satisfaction but also fosters a deeper sense of ownership and commitment among them. This proactive approach yields tangible benefits for staff retention, as it underscores their value and engagement within the organisation. Operators gain through reduced turnover rates, ensuring operational stability and bolstering customer satisfaction levels.

Streamlining administrative tasks through the automation of requests and enquiries not only alleviates the admin burden on the control room but also empowers teams with faster, more efficient responses to their needs, leading to increased satisfaction and productivity. This optimised approach results in notable reductions in both time and costs, enhancing overall operations and service quality.

• Staff have their own direct access to rota details
• Swaps between staff can be requested
• Holiday dates can be checked
• Staff can remotely sign on
• Allocators can send direct messages to staff
• Instant access to records removing the need to submit requests or disrupt busy allocators
• Allocators’ time freed up to deal with other work issues such as compliance
• A low cost direct method of keeping staff informed
• Removes errors associated with staff copying down duty details from notice boards
• Weekly hours can be checked against actual paid