Omnibus software suite

Electronic Ticket Machine Analysis

Robust software solution to optimise the network by providing a transparent view of patronage and revenue performance

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Streamlined and automated for efficient analysis
Data consolidation of ticket transactions
Data consolidation of ticket transactions
Track patronage across your routes
Track patronage across your routes
Track and analyse cost-efficiency metrics
Track and analyse cost-efficiency metrics
Investigate customer queries to identify patterns
Investigate customer queries to identify patterns
Performance reporting across a range of measures
Performance reporting across a range of measures
Advanced analytics to identify trends
Advanced analytics to identify trends

Optimising the network

Our robust ETM Analysis software solution empowers you to optimise the network by providing a transparent view of patronage and revenue performance across various metrics such as routes, days, trips, and times.

By capturing and analysing details of every passenger transaction across the network, including ticket types and total passenger numbers, you can make data-driven decisions to enhance cost-effectiveness in managing your network.

By automating processes, we streamline the administrative process allowing for digital returns, saving time and reducing the risk of errors.

Each ticket transaction data is securely collected from the ticket machine and seamlessly integrated into your back-office Electronic Ticketing Machine (ETM) Analysis module without the need for any manual intervention. This ensures a smooth and efficient process of data management and reporting.

Get strategic insight into the patronage and revenue performance of your network across routes, days, trips and times.

  • Get visibility on the volume of tickets issued, from concessionary fares to multi-operator tickets
  • Identify routes, trips and times of day with low patronage
  • Investigate customer complaints and identify patterns
ETM Analysis by EPM software application process
  • Velociti's ETM Data Analysis Software enables Transport for West Midlands (part of the West Midlands Combined Authority) to maintain a comprehensive record of subsidised bus contracts, and efficiently manage contract content and renewal.The solution allows TfWM to monitor patronage and analyse the performance of the subsidised bus network, and the reporting functionality is used to measure contract compliance against KPIs, and provides the information needed to ensure the viability of subsidised bus services and meet the needs of our passengers.
    Bus Services Team
    at Transport for West Midlands (part of the West Midlands Combined Authority)
  • Rowgate group logo
  • Blackpool Transport logo grey
  • Transdev logo
  • Roberts Travel Group logo
  • National Express logo
  • Reading Buses logo
  • Go Ahead Group logo
  • Ipswich buses logo
  • Arriva bus operator logo
  • First Bus logo
  • Stagecoach logo

Building an efficient bus operation

A bus operation is a complex chain comprising numerous links, from network planning to service delivery and operational review, all of which must operate with maximum efficiency.

  • For optimal efficiency, every link must harmonise with the others
  • The difficulty is that maximising the efficiency of one link can sometimes detrimentally affect another.

This ebook explores the metrics to measure efficiency effectively to build a sustainable and profitable operation.

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End-to-end efficiency

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

See the power of the platform and start your digital transformation journey

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on UK bank holidays. Over the festive season we are closed on:
 
Wednesday 25 December 2024
Thursday 26 December 2024
Wednesday 1 January 2025
 
If you need to contact us during our office closure period, please email support and we will respond when we are open within our usual timescales.

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