RailSmart DFH

Secure document distribution and data capture platform

Streamline communication and data collection across your rail network

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Real-time communication that is secure and compliant
Form builder
Form builder
My to do’s
My to do’s
Quick search
Quick search
Read receipts
Read receipts
Version control
Version control
Notifications
Notifications

Streamline communication and data collection across your rail network

RailSmart DFH provides a comprehensive solution for rail operators looking to streamline document distribution and data capture. This secure platform allows organisations to easily collect critical information from staff, ensuring that important documents are delivered, received, and acknowledged. With powerful features like offline access, version control, and customisable forms, RailSmart DFH guarantees that your workforce is always up to date and compliant with company policies and safety regulations.

Whether you’re distributing safety notices, operational updates, or collecting data from inspections, RailSmart DFH offers a secure and reliable way to manage communication and compliance in real-time.

Key benefits:

  • Secure document distribution – ensure all staff have access to the latest safety and operational documents.
  • Customisable form builder – quickly create and deploy forms to capture data from inspections, risk assessments, and more.
  • Offline access – allow staff to access documents and complete forms even in remote locations.
  • Engagement tracking – monitor document receipt and acknowledgement to ensure compliance with safety and regulatory requirements.
  • Improved communication – streamline document distribution and data collection across your rail network.

Ensure the timely and secure distribution of important documents to all staff

RailSmart DFH enables rail operators to organise, distribute, and track critical documents across depots, regions, and teams. With built-in version control, you can be confident that employees always have access to the latest versions of documents, reducing the risk of outdated or incorrect information being circulated.

Document distribution features:

  • Organise by hierarchy – group documents by depot, region, or team to suit your business processes.
  • Version control – ensure employees always have the most up-to-date documents.
  • Track engagement – monitor who has received, read, and acknowledged time-sensitive or safety-related information.

Create and deploy custom forms quickly with a drag-and-drop interface

RailSmart DFH includes a powerful form builder that allows operators to create and distribute custom data capture forms in minutes. Whether you need to gather data for inspections, risk assessments, or compliance checks, DFH offers flexible configuration options with a variety of field types, including text boxes, drop-downs, date pickers, and multimedia attachments.

Form builder features:

  • Drag-and-drop interface – create custom forms with ease using the intuitive form builder.
  • Multiple field types – include text boxes, date pickers, drop-downs, and more to suit any data collection need.
  • Multimedia support – attach photos, videos, and audio files to enhance data capture.

Enable staff to complete forms and access documents even without an internet connection

RailSmart DFH ensures that your staff can complete forms and access critical documents, even when working in remote locations with limited connectivity. The app allows users to work offline, storing completed forms until an internet connection becomes available for synchronisation.

Offline features:

  • Work offline – complete forms and access documents without an internet connection.
  • Automatic sync – once connected, the app syncs completed forms and updates documents.
  • Remote location support – ideal for use in depots, yards, or stations with limited network access.

Monitor who has accessed and read critical documents for compliance

With RailSmart DFH, you can easily track which employees have received, opened, and read important documents. Request read receipts or manual acknowledgements for time-sensitive information, ensuring that safety notices, operational updates, and compliance documents are reviewed and understood by all staff.

Tracking features:

  • Read receipts – confirm when documents have been received and read.
  • Acknowledgement requests – request proof of reading and manual acknowledgements for critical updates.
  • Compliance assurance – ensure all safety-related documents are reviewed and acknowledged by the workforce.
  • Quick search – use keyword search tools to quickly find documents or specific sections within them.
  • Notifications – receive notifications when a form has been completed and submitted.
  • To-do lists – view and manage forms that require attention with personalised to-do lists.
  • Location-aware data capture – attach GPS coordinates to forms for location-specific data collection.
  • Airprint compatibility – print documents directly from the app when a hard copy is needed.
  • Compliance and safety checks – standardise safety and compliance checks with customisable electronic forms.

RailSmart DFH is the ultimate solution for secure document distribution and data capture in the rail industry. From managing safety documents to conducting inspections, RailSmart DFH ensures your workforce stays informed, compliant, and connected—no matter where they are.

  • Having the ability to use IFM in real, live situations, enables us to see how effective the system can be for our operations. The control team can use the system to capture the latest status and keep stakeholders updated. Utilising the actions and notifications functionality saves time, meaning the team is able to focus on managing and resolving situations safely and securely.
    Catherine Nugent
    Head of Rail Programme Delivery
  • Transport for Greater Manchester logo
  • Gatwick Express logo
  • Merseyrail logo
  • Reading Buses logo
  • Arriva bus operator logo
  • GB Railfreight logo
  • Liverpool City Region logo
  • London North Eastern Railway logo
  • First Bus logo
  • Transdev logo
  • Chiltern Railways logo
  • ALSTOM logo
  • HS2 railway logo
  • Roberts Travel Group logo
  • West Midlands Combined Authority Logo
  • Lincolnshire country council logo
  • Scotland Railway logo
  • Stagecoach logo
  • Aberdeenshire Council
  • National Express logo
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How digital transformation can shape the future of rail

Digital transformation is the only way to build a rail industry fit for the future. Unfortunately, where innovation is happening, it tends to be disconnected rather than integrated. What the industry needs now is joined-up systems which solve everyday operational challenges and provide the insight to make genuine, lasting improvements.

This eBook explores how digitalisation is enabling train operators to run a more efficient, safer and cost-effective railway.

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RailSmart suite of solutions

Delivering improved safety, communication and operational efficiency

Manage impact and customer communication in a real-time for streamlined incident management
A proactive rail competency management system
Automatically update team members with the information they need via a digital notice board and a document distribution and acknowledgment solution
Award-winning solution for delivering and tracking learning for enhanced compliance, performance, and engagement.
Simple to manage, easy-to-digest interactive route maps with a range of display options
Create and publish fully customisable and accessible online rail timetables
Unlock the power of your rail data with real-time insights
Digitally prepare and dispatch freight trains from yards, terminals, and sidings
Efficiently manage incident recording, monitoring, and resolution
‘In cab’ driver advisory system providing real-time feedback to optimise performance
Effective resource planning, rostering, and optimisation
Remote condition monitoring to support effective rolling stock management

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

See the power of the platform and start your digital transformation journey

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on UK bank holidays. Over the festive season we are closed on:
 
Wednesday 25 December 2024
Thursday 26 December 2024
Wednesday 1 January 2025
 
If you need to contact us during our office closure period, please email support and we will respond when we are open within our usual timescales.

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