RailSmart DRM

Interactive rail map solution

Real-time interactive rail map software for passenger information

CONTACT US WATCH VIDEO Southeastern Railway
Accurate and up-to-date passenger information
Zoom in / out for detailed map exploration
Zoom in / out for detailed map exploration
Show planned engineering works
Show planned engineering works
Display replacement bus routes
Display replacement bus routes
Accessibility information
Accessibility information
Service information
Service information
Station information
Station information

Keep passengers informed with disruption and station information

In today’s fast-paced rail environment, keeping passengers informed and connected is essential. RailSmart DRM is an award-winning interactive rail map software designed to provide real-time rail data and improve the passenger experience. From live train locations to disruptions and station details, the solution ensures your passengers have access to accurate and up-to-date rail information at their fingertips.

Our platform offers cutting-edge live rail map, optimised for dynamic routes and seamless interaction. Designed to meet the needs of both operators and passengers, it is the comprehensive rail routes map solution your business needs to elevate its service standards.

Award-winning innovation recognised with the ‘Customer Service Excellence’ award at the National Rail Awards.

See dynamic route maps live our client websites: SoutheasternThamesLink and greateranglia

RailSmart DRM delivers live rail map data that empowers passengers with the latest information on train locations, delays, and disruptions. The system continuously updates with real-time data, ensuring that passengers can make informed decisions about their journeys.

Key benefits:

  • Real-time train locations – Provide passengers with live updates on train movements.
  • Disruption alerts – notify passengers of any delays or disruptions to ensure they stay informed.
  • Improved passenger experience – ensure passengers have up-to-the-minute information for a smoother journey.

With RailSmart DRM’s interactive rail maps, passengers can zoom, scroll, and navigate through rail routes easily. The platform’s intuitive design, optimised for mobile devices, ensures that passengers can access rail information whenever and wherever they need it. Rail operators can also customise the map display to align with their specific needs.

Interactive features:

  • Mobile-optimised interface – fully interactive maps designed for ease of use on mobile devices.
  • Customisable routes – tailor the map display to reflect your specific rail network.
  • User-friendly navigation – intuitive zoom and scroll functions for seamless passenger engagement.

Navigate route closures and changes with ease

RailSmart DRM provides an easy-to-use solution for managing rail route maps, including closures, line changes, and alternative routes. Integrated with Network Rail systems, the platform ensures operational efficiency while enhancing the passenger journey.

Key Solutions:

  • Real-time route adjustments – update passengers on route changes due to closures or disruptions.
  • Alternative bus routes – display alternative bus routes during major disruptions, with integration for ticket acceptance agreements.
  • Integration with Network Rail systems – direct access to Network Rail data for seamless operations.

RailSmart DRM makes it easy for passengers to plan ahead during times of planned engineering works. The system provides a calendar feature that highlights future engineering works and any associated travel impacts, allowing passengers to see potential delays. In cases of severe disruptions, RailSmart DRM displays alternative bus routes, offering passengers alternative travel solutions.

Planning features:

  • Engineering look-ahead calendar – display planned engineering works and their expected impact on journeys.
  • Alternative travel options – offer passengers alternative bus routes during disruptions.
  • Seamless ticket acceptance – display bus routes if ticket acceptance agreements are in place with bus operators.

Station information and accessibility options, RailSmart DRM offers a comprehensive suite of tools to improve passenger experience.

 

RailSmart DRM offers a comprehensive suite of tools to improve passenger experience which integrates seamlessly with your company’s website, it serves as a unified portal for all travel needs.

RailSmart Dynamic Route Map livemap
  • We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them and their part of the network. What we wanted was to update the map automatically and so now, by having the map connected into Darwin nearly all manual intervention has gone.
    John Till
    Head of Information Delivery
  • London North Eastern Railway logo
  • GB Railfreight logo
  • greater anglia logo
  • WH davis logo
  • Gatwick Express logo
  • HS2 railway logo
  • ALSTOM logo
  • Scotland Railway logo
  • East Midlands Railway logo
  • Merseyrail logo
  • Chiltern Railways logo
  • South Eastern logo
  • Stadler logo

See our dynamic route maps live

Discover how our clients are using our solution to provide up-to-date route information live by clicking the logo’s below:

South Eastern logo
greater anglia logo

RailSmart suite of solutions

Delivering improved safety, communication and operational efficiency

Manage impact and customer communication in a real-time for streamlined incident management
A proactive rail competency management system
Automatically update team members with the information they need via a digital notice board and a document distribution and acknowledgment solution
Award-winning solution for delivering and tracking learning for enhanced compliance, performance, and engagement.
Simple to manage, easy-to-digest interactive route maps with a range of display options
Create and publish fully customisable and accessible online rail timetables
Unlock the power of your rail data with real-time insights
Digitally prepare and dispatch freight trains from yards, terminals, and sidings
Efficiently manage incident recording, monitoring, and resolution
‘In cab’ driver advisory system providing real-time feedback to optimise performance
Effective resource planning, rostering, and optimisation
Remote condition monitoring to support effective rolling stock management

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

See the power of the platform and start your digital transformation journey

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on UK bank holidays. Over the festive season we are closed on:
 
Wednesday 25 December 2024
Thursday 26 December 2024
Wednesday 1 January 2025
 
If you need to contact us during our office closure period, please email support and we will respond when we are open within our usual timescales.

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