RailSmart DRM
Interactive rail map solution
Real-time interactive rail map software for passenger information
CONTACT USKeep passengers informed with disruption and station information
In today’s fast-paced rail environment, keeping passengers informed and connected is essential. RailSmart DRM is an award-winning interactive rail map software designed to provide real-time rail data and improve the passenger experience. From live train locations to disruptions and station details, the solution ensures your passengers have access to accurate and up-to-date rail information at their fingertips.
Our platform offers cutting-edge live rail map, optimised for dynamic routes and seamless interaction. Designed to meet the needs of both operators and passengers, it is the comprehensive rail routes map solution your business needs to elevate its service standards.
Award-winning innovation recognised with the ‘Customer Service Excellence’ award at the National Rail Awards.
See dynamic route maps live our client websites: Southeastern, ThamesLink and greateranglia
RailSmart DRM delivers live rail map data that empowers passengers with the latest information on train locations, delays, and disruptions. The system continuously updates with real-time data, ensuring that passengers can make informed decisions about their journeys.
Key benefits:
- Real-time train locations – Provide passengers with live updates on train movements.
- Disruption alerts – notify passengers of any delays or disruptions to ensure they stay informed.
- Improved passenger experience – ensure passengers have up-to-the-minute information for a smoother journey.
With RailSmart DRM’s interactive rail maps, passengers can zoom, scroll, and navigate through rail routes easily. The platform’s intuitive design, optimised for mobile devices, ensures that passengers can access rail information whenever and wherever they need it. Rail operators can also customise the map display to align with their specific needs.
Interactive features:
- Mobile-optimised interface – fully interactive maps designed for ease of use on mobile devices.
- Customisable routes – tailor the map display to reflect your specific rail network.
- User-friendly navigation – intuitive zoom and scroll functions for seamless passenger engagement.
Navigate route closures and changes with ease
RailSmart DRM provides an easy-to-use solution for managing rail route maps, including closures, line changes, and alternative routes. Integrated with Network Rail systems, the platform ensures operational efficiency while enhancing the passenger journey.
Key Solutions:
- Real-time route adjustments – update passengers on route changes due to closures or disruptions.
- Alternative bus routes – display alternative bus routes during major disruptions, with integration for ticket acceptance agreements.
- Integration with Network Rail systems – direct access to Network Rail data for seamless operations.
RailSmart DRM makes it easy for passengers to plan ahead during times of planned engineering works. The system provides a calendar feature that highlights future engineering works and any associated travel impacts, allowing passengers to see potential delays. In cases of severe disruptions, RailSmart DRM displays alternative bus routes, offering passengers alternative travel solutions.
Planning features:
- Engineering look-ahead calendar – display planned engineering works and their expected impact on journeys.
- Alternative travel options – offer passengers alternative bus routes during disruptions.
- Seamless ticket acceptance – display bus routes if ticket acceptance agreements are in place with bus operators.
Station information and accessibility options, RailSmart DRM offers a comprehensive suite of tools to improve passenger experience.
RailSmart DRM offers a comprehensive suite of tools to improve passenger experience which integrates seamlessly with your company’s website, it serves as a unified portal for all travel needs.
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RailSmart suite of solutions
Delivering improved safety, communication and operational efficiency
Experience and expertise
30+ years
developing leading passenger
transport solutions
- Market leader in driving efficiency for
passenger transport operators of all sizes - Software innovation driven by an in-depth
understanding of the passenger transport industry - Strong track record of quality delivery and
high customer satisfaction