Olly Gough

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Head of Service Desk

Bus geek and problem solver, Olly spent over 10 years (of her 16 years at EPM) in her spiritual home on the Service Desk supporting our clients with their queries, and now oversees our implementation and support desk teams. Away from work, Olly spends her time obsessing over rugby, despite being too old to play anymore! She is a self-proclaimed film nerd, who loves the sea and hanging out with her family.

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on UK bank holidays. Over the festive season we are closed on:
 
Wednesday 25 December 2024
Thursday 26 December 2024
Wednesday 1 January 2025
 
If you need to contact us during our office closure period, please email support and we will respond when we are open within our usual timescales.

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