Sept 2023 – Tram Operations Limited has re-partnered with Velociti Solutions to implement new Omnibus cloud software for future-proofing its scheduling and operations activities.
The FirstGroup-owned operator will adopt cloud-based timetabling, vehicle scheduling, crew scheduling and rostering to increase efficiency, flexibility and collaboration. Operational efficiency will be achieved with cloud-native depot allocation solution (DAS) and driver app Engage. DAS optimises resources and reduces administration with real-time driver and vehicle management, data feeds to HR, payroll and operations, and automated sign-on. Driver app Engage provides drivers with greater flexibility to view and manage their work.
Ben Groome, Operations Director at Tram Operations Ltd, said: “After extensive market research, we identified Velociti Solutions industry experience, evolving software and unmatched customer service were attributes that we were looking for in a partner to support our digitalisation.
“The Omnibus software suite is modern, flexible and scalable, the cloud solutions will enable us to improve efficiencies in our schedule planning and service delivery, allowing us to benefit from innovative technology to transform our operations.”
Peter Crichton, Founder of the Velociti Solutions Omnibus software suite, said: “With a track record of over thirty years of providing operators with innovative solutions, Velociti Solutions is proud to partner once again with Tram Operations Ltd. We are looking forward to supporting them in making their digital transformation a success.”
Tram Operations Ltd is the operator of Tramlink on behalf of Transport for London (TfL), providing inter-urban, cross-borough services in Southwest London for customers travelling between Wimbledon and New Addington or Beckenham Junction and Elmers End to Croydon. With over 22 million passenger journeys a year and operating over 4,200 services each week, it is one of the busiest networks in the country.
