Whippet, part of the Ascendal Group, has strengthened its technological collaboration with Velociti Solutions by adopting two control room solutions optimising service delivery efficiency: depot allocation and the Engage driver app.
This strategic move highlights Whippet’s dedication to leveraging cutting-edge technology to streamline operations.
The depot allocation system empowers operators with real-time, comprehensive oversight of their operations, enabling complete management of drivers and vehicles. The solution ensures services are delivered safely, legally and cost-effectively, while also maintaining meticulous accuracy in payroll management.
The Engage driver app places control in the hands of drivers, allowing them to manage their work in real time without relying on the control room. Its flexible alerting capabilities further enhance communication and responsiveness, enabling operators to address challenges swiftly and effectively.
Ed Cameron, Director at Whippet, which also uses Velociti for scheduling, said: “Partnering with Velociti has been instrumental for Whippet as their cloud solutions address our need for integration. We were toggling between our payroll system and spreadsheets for performance monitoring and reporting. With the depot allocation system, everything will seamlessly happen within one solution, significantly streamlining our operations.
“Additionally, the time spent resolving enquiries on drivers’ hours, holidays and shifts is greatly reduced with the implementation of the driver app. This alleviates pressure on both our drivers and controllers while amplifying operational efficiency.”
Nick Brookes, Chief Customer Officer at Velociti Solutions, said: “We are delighted to strengthen this great partnership with Whippet. The implementation of the solutions has revolutionised Whippet’s operations, enhancing service quality, safety, sustainability, efficiency and control room efficiency. These solutions also enable a swifter and more effective response to unexpected challenges.”
