Your challenges
Control room
Disparate systems and multiple screens slow down on-the-day problem resolution, impacting costs and service quality
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Balancing high quality with cost efficiency
Operators face the dual challenge of delivering high-quality service while managing costs, relying on the control room for critical on-the-day decisions. However, control room teams struggle with disparate systems and multiple screens, slowing problem resolution and impacting costs. This fragmentation also complicates the ability of the planning and commercial teams to grasp the complete operational picture, hindering effective decision-making.
The solution involves implementing a unified control room platform that consolidates systems in one place, providing insights for running a reliable, efficient and profitable bus operation.
Running a bus network is complex, often deviating from plans, requiring control room teams to respond promptly to prevent issues from escalating. But managing changing conditions becomes challenging when information is spread across multiple systems. A consolidated view of relevant systems equips controllers to make informed decisions early, optimising on-the-day operations.
The decisions made in the control room are crucial for operational success, particularly when external factors threaten service continuity. While accidents and congestion are inevitable, their impact on passengers and operations can be mitigated if control room teams have full visibility of the network. Real-time information consolidated in one easy-to-use platform empowers the control room to make prompt decisions, facilitating quicker assessments of necessary actions.
The control room’s data is crucial for operators to conduct commercial performance reviews and plan future strategies. Understanding road activity helps operators identify successes and areas for improvement. If control room teams can easily input performance data and report incidents, it becomes easier to analyse that information, interpret the findings and gain the insight to inform future plans. Having an integrated control system means that all the key data for a commercial review is collected in one place.
The control room serves as the central hub of a bus operation. Consolidating control room technology into a unified platform will bring transformative benefits both in the short and long term. Enhanced data and integrated systems will support operators in preparing for the future. As operators accumulate a wealth of data on various aspects of the bus network, they can leverage new technologies to further elevate service standards.
Streamlining control room operations for efficient management
Our advanced platform seamlessly integrates information from our solutions and third-party systems, empowering your teams to proactively manage the network and deliver a reliable and quality service.
Latest news and industry insights
The bus control room reimagined
The control room is key to a profitable bus operation. It keeps services running smoothly every day and directs critical decisions which can make or break a service.
However with the wealth of technology at the disposal of controllers presents a challenge in turning all that rich data into insight.
This ebook explores the concept of a single consolidated platform empowering control room teams to make fast and effective decisions to run a reliable and profitable bus operation.
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Experience and expertise
30+ years
developing leading passenger
transport solutions
- Market leader in driving efficiency for
passenger transport operators of all sizes - Software innovation driven by an in-depth
understanding of the passenger transport industry - Strong track record of quality delivery and
high customer satisfaction
